The Client Services department has the primary responsibility to ensure WHA and HUD policies are followed, administer applications for low rent housing and provide low rent housing information to Washoe Tribal members. The Client Services staff assists Washoe Tribal members in the completion of applications for various housing programs and services.
Some of the WHA programs include:
Low Rent Housing
Mutual Help Housing
Tenant Based Assistance
Elder Utility Subsidy
Transitional Housing
Security Deposit Assistance
Eviction Prevention Assistance
Some of these WHA programs are dependent on funding. Client Services has the responsibility to assist our tenants in a variety of ways, including but not limited to: providing counseling, referrals for assistance and guidance on how to improve their standard of living. The Client Services department carries out the WHA mission to promote safe, sanitary, affordable and healthy homes for Tribal Members and Native Americans.
Staff can be reached at 775-265-2410
Keri Capps, Client Services Manager
Keri@whauthority.com
Franny Ramos, Client Services Specialist
Franny@whauthority.com
Ruby Garcia, Client Services Specialist-LIHTC
Ruby@whauthority.com
Pearlie Jim, Intake Specialist